… And as for insurance companies … tie me up or I’ll march down to Confused.com and confuse the shit out of them by offering them the choice of every known profanity.
No, that’s not fair. Sorry, Confused. It’s not the brokers; it’s the insurance companies.
Mrs N checked our motoring policy the other day to see what we should do about a chip in the windscreen – and discovered that I should have informed them about a speeding fixed penalty (and three points) I accrued more than two years ago.
The policy is about due for renewal so she went into town and checked it all out with the brokers (proper brokers you can see and speak to face-to-face). And the bastard insurance company wanted another £44 for my misdemeanour.
I was doing 35mph in a 30mph zone, for God’s sake. I was distracted by a bozo at the side of the road trying to teach his dog to look left, look right, look left again, the idiot. I am less than six months away from shedding the penalty points, for Christ’s sake. And they want to charge me an extra £44!
Possibly just as well it wasn’t me sitting opposite the broker, because I’m pretty sure he wouldn’t have wanted to inspect the interior of his backside. But Mrs N, she told me later, was a model of calm, and the innocent broker, bless him, found another discount that mitigated most of the £44.
Now that’s what I call service – you can’t get that online.
Here’s to People-In-The-Flesh Power!
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